We, Pdbc-Customized Consulting Ltd (www.pdbc.eu), gather and process your personal information in accordance with this privacy statement and in compliance with the relevant data protection Regulation and relevant legislations. This statement provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Who We Are
At PDBC-customized consulting Ltd., we are a team of experts with extensive, multidimensional and multinational work experience in business and people development. We are able and committed to deliver visible and sustainable value to your stakeholders by offering 360º monitoring of your business goals, increasing your competitive advantage and providing added value to your products, services and people. We also design and develop customized programs of soft skills for Executives, Managers and Professionals at significant business topics of Leadership and Management, through the application of Consulting, Coaching and Mentoring methods.
The primary relationship between you and us as Pdbc-Customized Consulting Ltd (www.pdbc.eu), will be confirmed in an engagement letter in relation to any client relationship.
Any questions in relation to this Privacy Statement or requests in respect of personal data should be directed to [email protected].
Information That We Collect
We collect information on you during the account registration process for any of our services.
We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our services on www.pdbc.eu. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this statement. We also use pseudonymisation on our website, in order to restrict the use of your personal data only from the data protection officer or the data protection processor.
The sources of data may include clients, intermediaries, data subjects directly connected to the data subject.
The type of data we may collect and process includes:
a. Contact details (including names, postal addresses, email addresses and telephone numbers);
b. Credit / Debit Card details;
c. Any other mandatory information requested from you for the purpose of registration and / or continuing of the use of our Services;
d. Information on your visits to our Services as well as to the sources and webpages you have access to, including, without any limitation whatsoever, your traffic data, location, and other communication data (including your IP address). We do not export any personal information (such as your email address or your name), that may be in the user’s browser preferences file;
e. Professional interests and events attended;
f. Meetings attended;
g. Any other information you may provide to us;
h. Technical information about the device you use to access our services;
i. Your telephone communications with the customer service department may be recorded for educational purposes and assistance in the quality management area, as well as to enable faster service for you.
How We Use Your Personal Data
We take your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law or under a court order. We only retain your data for as long as is necessary and for the purposes specified in this statement. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The information we collect is used by us, in order for your transactions and requests to be processed and for any other purposes specified herein. This processing involves, in some cases, transferring your information to processing data third parties that assist in the execution of certain Services or parts of them. The purposes and reasons for processing your personal data are detailed below:
a) To make you recognizable
b) To generally manage your contract and process your transactions through your banking services provider
c) To identify your personal information
d) To serve appropriate and regulated advertising and content materials via SMS, e-mail, telephone, notifications, mail or other means, according to your preferences
e) To help diagnose system problems and manage the webpage
f) To gather broad demographic information on you
g) To monitor and improve our services
h) To conduct customer research, control and analysis
i) To conduct risk management
j) To detect and report fraud, deceit and money laundering
k) To be enabled to comply with legal and regulatory requirements.
Data subjects in the European Union (or any jurisdiction with equivalent legislation to the European Union General Data Protection Regulation) have certain rights in respect of their personal data.
Any such data subject wishing to exercise any rights under applicable data protection laws (including the right to withdraw any consent to processing previously given; the right of access to data; or to have data corrected, updated, rectified or erased; or for access to data to be restricted or provided to any third party; or to object to any particular processing) should send the request in the first instance to [email protected].
In any case in which a data subject chooses not to provide any personal data or where any of the rights set out above are exercised to limit the processing of personal data we may be unable to provide relevant services, or there may be a restriction on the services which can be provided.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this statement or where there is a legal requirement.
The provision of data to one entity in the company may result in that data being accessible by other members of the company. Reasonable endeavours are made to ensure that data is only accessible by those with a need for access to fulfil the purposes set out above. Requests for access to be restricted in any particular manner should be made to [email protected] , and will be considered and, where possible with reference to legal and regulatory obligations, actioned.
The following is a list of potential recipients of data (in each case including respective employees, directors and officers):
• The Data Protection Processor and the Data Protection Officer of Pdbc-Customized Consulting Ltd;
• Third parties with whom the Pdbc-Customized Consulting Ltd engages for the hosting of events or other marketing initiatives
• Courts or tribunals;
In the event that any such third party is outside of the European Union and where the data being transferred would include personal data which would be protected under applicable Data Protection regulation we will ensure we meet the relevant requirements of that Data Protection regulation prior to carrying out any such transfer. This may include only transferring the data where we are satisfied that:
• the non-European Union country has Data Protection laws similar to the laws in the European Union;
• the recipient has agreed through contract to protect the information in the same Data Protection standards as the European Union;
• we have obtained consent from relevant data subjects to the transfer; or
• If transferred to the United States of America, the transfer will be to organizations that are part of the Privacy Shield.
How Long We Keep Your Data
We only keep data for as long as necessary to fulfil the purposes (as set out above) for which we collected it. Our policy is to retain data in relation to a client relationship for 7 years from the conclusion of that relationship. This is subject to certain exceptions such as in instances where the personal data is relevant to a dispute after termination of the relationship or where the data cannot be deleted for legal, regulatory or technical reasons.
Any requests for further information in relation to the continued processing of specific data, and requests for destruction of data, should be made to [email protected].
Lodging A Complaint
We only process your personal information in compliance with this privacy statement and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Pdbc-Customized Consulting Ltd has a Data Protection Officer and all enquiries in respect of this Privacy Statement or any request to exercise any of the rights set out above should be directed to the Data Protection Officer via [email protected] or by post at:
Data Protection Officer, Pdbc-Customized Consulting Ltd, 59, Archiepiskopou Makariou III, Mouyias Tower, 3rd floor, Flat/Office 301, 6017 Larnaca, Cyprus.